Computer help at home

Book an experienced and qualified professional to help at home with your computer, Apple Mac, laptop, WiFi, printer or iPad.

Friendly home computer support from Computer Help 2 U

Why choose a home visit?

If your computer, laptop, Apple Mac, or iPad is broken, there are many great places you can take it to get fixed. However, if your device isn’t broken — it just isn’t quite doing what it’s supposed to — or if you need somebody to come out and visit you in your home, that’s where we come in.

We offer a home call-out computer support service across South Edinburgh and Midlothian. Our service isn’t about replacing broken parts, but rather helping you get set up to do all the tasks you need to do on your computer and other everyday devices.

Ross from Computer Help 2 U providing home computer support

Hi, I’m Ross

My team aims to give you the best and most personal help possible, whether that’s boosting your WiFi signal, connecting your printer, recovering accounts from forgotten passwords, or sending emails.

If you’d like to know more, you can get in touch using the contact form below, or you can give me a call.

Colin from Computer Help 2 U providing computer help in Edinburgh

Hi, I’m Colin

I spent many years helping people get the most out of their computers as Senior Engineer and then Director at One36 Computing in Morningside, Edinburgh.

I understand that technology can sometimes feel overwhelming, so I always aim to keep things simple, clear, and stress-free.

I take pride in explaining things in a way that makes sense, while fixing problems in a way that leaves you feeling confident and comfortable using your computer at home.

Our service, tailored around you

Before we book an appointment, we’ll give you a quick phone call or video call to discuss your needs. This helps us understand what you need from the service and lets us get to know each other better. We find that this is important when you’re inviting somebody into your home.

01

Flexible bookings

You choose a day and time that suits you. We won’t rush off before we know you’re 100% satisfied.

02

Patient

We’re experienced, educated, and patient professionals, keen to help. We’ll be sure to take things at your pace.

03

No Jargon

We understand how important it is that we relay information in a digestible way that makes sense.

Home computer support services

We offer a wide range of computer help across Edinburgh and Midlothian. Here are some common issues we can help with. You can also get in touch if you’d like to know whether we can help with something else.

  • Sluggish performance
  • Slow internet
  • Email setup
  • Data backup
  • Printer troubles
  • Apple Mac SSD Storage upgrade

Some reviews

★★★★★
“I had problems with my emails and Ross was so helpful. He set them up on my iPad and now I can get them on my computer and my iPad”
Grace FReviewed on YELL
★★★★★
“Computer Help 2 U were quick and efficient at responding to my problems. Ross came round and resolved a variety of issues and was very patient in explaining the reasons. Highly recommended”
Nigel PReviewed by email
★★★★★
“Ross was very professional and helpful and resolved the issue very quickly. I would have no hesitation recommending Ross to other people”
Jane MReviewed on Google

Pricing

Before we visit, we like to have a quick phone call with you so we can understand your needs and give you an estimate.

In most cases, we’re happy to offer a fixed price upfront or a maximum booking cost.

Get in touch

Fill out the form to ask a question. We’ll normally reply within 24 hours.

All fields are required. By sending this form you agree that we can contact you about this enquiry.

Home computer help across Edinburgh & Midlothian

Edinburgh city centre

Computer help in Edinburgh

We provide friendly home computer help across Edinburgh, including support with PCs, Apple Macs, WiFi, printers, email, iPads and everyday technology problems.

Roslin in Midlothian

Computer help in Roslin

Based close to Roslin, we offer local home computer support for setup, slow devices, WiFi, printers, accounts, email and other everyday technology issues.

Bilston in Midlothian

Computer help in Bilston

Customers in Bilston can book patient, face-to-face computer help at home for laptops, desktops, Apple devices, internet connections, printers and more.

Dalkeith in Midlothian

Computer help in Dalkeith

We provide home computer help in Dalkeith for people who want straightforward support with computers, Apple Macs, WiFi, email, printers and device setup.

Penicuik in Midlothian

Computer help in Penicuik

Our home computer support service covers Penicuik, helping with slow computers, WiFi problems, printers, email, account access, iPads and general technology setup.

Bonnyrigg in Midlothian

Computer help in Bonnyrigg

We offer friendly computer help at home in Bonnyrigg, with patient support for PCs, Macs, laptops, WiFi, printers, email and everyday technology questions.

Frequently asked questions

Do you fix broken computers or laptops?

If your device is physically broken, such as a damaged screen or no power, it’s best to take it to a repair centre. If your computer is working but you’re having issues getting it to do what you like, such as sending email, printing, logging into Gmail or upgrading Windows, then we can help.

Do you work with Apple products?

Yes. We have Apple experience and work with Apple Macs, including iMac, MacBook Air, MacBook Pro and Mac Mini, as well as iPads and everyday Apple account and software issues.

Do you cover any other areas?

We’re based around Roslin, Gorebridge and Dalkeith but cover most of Edinburgh. If you’re within around a 30-minute drive, we’ll likely be able to help. Get in touch and let us know your postcode.

How much do you charge?

As a general guide we charge £79/hour. There’s no call-out fee, and in most cases we’ll give you an estimate upfront. If we offer you a fixed price, we won’t charge more than quoted.

Can you upgrade my computer to Windows 11?

If your computer is currently on Windows 10, there’s a good chance we can help you move to Windows 11. Get in touch and we can check compatibility with you.